1. How long does delivery take?
Orders are processed within 1–3 business days.
Delivery within Pakistan typically takes 2–5 business days after dispatch. International orders may take 5–10 business days, depending on the destination and customs clearance.
2. How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number on the courier’s website to monitor your shipment status.
3. Can I return or exchange an item?
Yes, you may request a return or exchange within 7 days of receiving your order, provided the item is unused, unwashed, and in its original condition with tags attached. Sale items and customized orders are generally non-returnable.
4. When will I receive my refund?
Refunds are processed after the returned item is received and inspected. Once approved, refunds are issued within 7–10 business days via the original payment method. Processing times may vary depending on your bank or payment provider.